Anna has been diligently working on an important project for the past three months. Last week, she presented her interim results. When you made a suggestion for improvement ("The structure could be clearer"), she broke down in tears and said, "I've been working on this for weeks... I guess that means it's all wrong." Four weeks ago, a colleague had neutrally asked, "Have you double-checked the numbers?" - Anna interpreted this as an accusation and withdrew in tears. Yesterday, she emailed you at 10:15 PM: "I think I'm not suited for this... everyone thinks I can't do it." Two colleagues approached you today, expressing that they don't know how to communicate with Anna without hurting her feelings. You have scheduled a meeting with Anna for today at 2:00 PM.