Leadership
The feedback conversation keeps getting postponed
“We can talk about that next week.”
Small problems turn into large crises when nobody practices first.
AI coaching for leadership, sales, negotiation, and customer service
Practice the difficult conversation before it happens.
For everyone whose result depends on a conversation: the feedback talk, the customer threatening to cancel, the negotiation with the supplier. You practice with an AI counterpart that pushes back and asks follow-up questions, get feedback with quotes from your conversation, and discuss it with your coach.
- 3 conversations a month free, no card
- Hosted in Germany
- In your browser, including on your phone
Markus Keller
Employee in a conflict about feedback
Markus demands direction and questions your feedback.
“Then tell me please what purpose this feedback serves for my development.”
Your task
State your observation, clarify expectations, and agree on accountable behavior.
8.1
This is what your evaluation looks like
Observation and expectations are clear, but the date isn’t accountable yet
Also available:+1 more
Miriam Vogel
Prospective customer with an existing solution
Miriam blocks you before you can explain the reason for the call.
“We already have a provider for that, and we don’t switch just on a claim.”
Your task
Set a concrete value for MRR, churn, or integration and keep the conversation short.
8.4
This is what your evaluation looks like
Concrete opening, next step not secured yet
Also available:+1 more
Markus Keller
Supplier for shortened delivery lead time
A transitional solution is meant to replace the actual delivery commitment.
“Then for the first batch, you would need us to prioritize our entire capacity.”
Your task
Keep delivery lead time, priority, and terms as a single package and agree on a reliable swap value.
8.1
This is what your evaluation looks like
Package logic is in place, but the fallback point remains open
Also available:+1 more
Petra Hoffmann
Customer with a threat to terminate
Petra doesn’t want any more calls without a tangible result.
“I’ve explained it already twice, but nobody can find my case.”
Your task
Clarify the real termination trigger, secure a realistic review step, and acknowledge Petra’s loyalty without empty phrases.
8.4
This is what your evaluation looks like
Review appointment is set; acknowledgement is still general
Also available:+1 more
4 areas
Leadership, sales, negotiation, customer service
50+ situations
in leadership – or your own
50+
personalities with their own patterns
5–15 min.
per conversation, feedback right away
The problem
Why important conversations often fail
There is a gap between knowing and doing. Seminars teach knowledge. Practice still happens only when it counts.
Sales
The first “too expensive” collapses the price
“Then we can still meet you on that.”
An objection heard for the first time in a customer meeting costs margin.
Negotiation
At the table, people ask instead of making a demand
“Would it be possible for you to meet us on that?”
Without leverage, every demand stays a request.
Customer service
Under pressure, the team promises too much
“I will take care of it personally, today.”
Every concession under pressure becomes a precedent.
How it works
Prepare. Speak. Feedback. Debrief.
A safe space for conversations people rarely get to rehearse. One AI runs the conversation. A second one evaluates it, with quotes from your own transcript.
Your coaches
Talk it through first. Practise. Debrief together.
Four coaches for leadership, sales, negotiation and customer service – by voice or text. They know your practice sessions and your progress, and turn your situation into the right role-play.
Lea
Leadership
“Who are you talking to – and what should be different afterwards?”
Talk to Lea
Sal
Sales
“What do you sell – and where do people drop out?”
Talk to Sal
Vera
Negotiation
“What’s your goal – and where is your walk-away point?”
Talk to Vera
Sam
Customer service
“What happened – and what is the customer actually entitled to?”
Talk to Sam- Doesn’t grade you – Scores still come from the second AI. The coach only reads your actual evaluation.
- Your memory is yours – Private and encrypted. You can see, edit and delete what it remembers.
- Text or voice – Switch mid-conversation without starting over.
Features
Everything that makes a practice conversation feel real – and measurable.
One platform for all four areas, from the feedback talk to the complaint.
AI coach
Four coaches, by voice or text. They build exercises in conversation and review every session with you afterwards.
Meet the coaches →Company profile
Capture once what makes your company – offer, customers, processes, tone. After that, every scenario sounds like you, whether it is an annual review, a price negotiation, or a complaint.
MMüller Anlagenbau GmbHfrom website research · checked by you
- Offer: Maintenance contractsconfirmed
- Customers: Plant management, procurement, serviceconfirmed
- Occasions: Annual review, complaintconfirmed
- Tone: Formal, matter-of-factconfirmed
- Boundary: no fixed-price commitmentsreview
- Applies only after you confirm it
- The counterpart only knows what they would know in real life: customers know your offer, colleagues also know your processes
- No counterpart sees the boundaries – the evaluation checks them
AI role plays
Speak with a counterpart that reacts, pushes back, and asks follow-ups – in real time, without a script.
Character library
50+ personalities – each with distinct patterns: how they respond to pressure, when they push back, and what opens them up.
Skill development
Track each competency: where you stood six weeks ago and where you are today.
AI evaluation
After every session: score, goal feedback, and quotes from your own transcript – from a second AI.
LeadershipSalesNegotiationCustomer service
Scenario generator
Four fields describe what is on your plate – the AI builds character, objections, conversation phases and evaluation goals from them. No workshop, no template.
Learning paths · Programs
Individual exercises become an assigned program.
A fixed sequence of conversations, videos and materials. Visible progress, a clear finish – and a report built from real conversation evaluations at the end.
For rollouts across teams and sites
One group starts together instead of trickling in: import participants, schedule invites for the start date, track progress by location.
- Up to 1,000 invites via CSV, immediate or scheduled
- One standard across locations with the same criteria
- Access by domain – all four training areas managed separately
Use Cases
How teams and partners use Careertrainer
Use cases for managers, HR and L&D – from the first one-on-one to measurable development.
01
Leadership · confident from the first talk
Manager onboarding: from peer to manager
Newly promoted managers practise setting expectations, first feedback and onboarding talks before they happen for real.
- Learning path "First 100 days as a manager"
- Structured onboarding across 6–8 weeks
- Skill tracking shows progress to HR and leadership
Why Careertrainer.ai
Why not just ChatGPT, a seminar or e-learning?
Three paths many people try – and why practicing with a real counterpart lands differently.
A generic AI chat (e.g. ChatGPT)
A generic AI chat (e.g. ChatGPT)Text window
Play a customer who says “too expensive”.
Sure! Here are 5 tips for handling objections:
- Put value first
- Ask about budget
- Break down the price
Write a message…Send message
- You type instead of speaking
- It folds and tries to please you
- Gives advice instead of real resistance
- No score, no progress, no memory
Careertrainer
Live · AI coachingSales
Jürgen Brandt
Procurement, mechanical engineering · evaluating
Example:
“Your competitor offers us 8% more discount. Why should I stay with you?”
Objection handling — backed by quotes7.2
- You speak through real sales conversations
- Stays in character and creates real resistance
- Structured feedback backed by quotes
- Remembers earlier commitments in buying-center series
- Hosted in Germany
- Conversation content is not used to train the models
What Careertrainer is not for
Not for speaking in front of an audience, not a substitute for therapy or legal advice, and not a way to record real people's conversations.
Price
One price for every size, from €0
Leadership, sales, negotiation and customer service are included in every plan. What changes is only how many of you practice.
1 person
Practice alone
from€0
3 conversations a month, free. Paid plans from €14.99 per month.
2 to 12 people
As a team
€29.99
per person per month, 40 conversations per person. Set up yourselves, cancel any month.
from 13 people
As an organization
On request
per person per month. An offer within two working days of a 30-minute meeting.
- Four areas
- Leadership, sales, negotiation, customer service
- Live by voice
- Role-plays as a real conversation, not a chat
- Scenario generator
- Your own conversations from a short description
- Evidence-based evaluation
- A second AI scores the conversation, with quotes from the transcript
Prices at a glance: Careertrainer.ai starts free with 3 conversations a month. Individual plans cost up to €59.99 per month, and teams of 2 to 12 people pay €29.99 per person per month. From 13 people there is an offer per person per month within two working days. All details on the pricing page
Who is Careertrainer.ai for?
Careertrainer.ai is for everyone whose result depends on a conversation. Leaders practice feedback and conflict talks. Sales practices objections and price conversations. Procurement and negotiation practice supplier and price negotiations. Customer service practices complaints and cancellation threats.
HR and people development use it to set up practice programs for teams. Trainers and consultancies support their participants between their own sessions.
You start yourself: a browser, no project.
What is the difference from an AI chat coach?
An AI chat coach replies to what you type. With Careertrainer.ai you speak the conversation with an AI counterpart that pushes back and asks follow-up questions. Afterward a second, independent AI evaluates the conversation and supports the evaluation with quotes. Your AI coach discusses those moments with you and suggests the next attempt.
Without the spoken practice, it is a chat. Without the debrief, it is only a training tool.
Does the coach evaluate me?
No. The coach does not award points. A second AI, separate from the role play, does the evaluation and supports it with moments from your conversation. The coach only reads that evaluation and discusses it with you.
Does Careertrainer.ai replace a human coach or trainer?
No. Careertrainer.ai replaces neither a human coach nor a trainer. It complements both: you practice the conversation that is coming up next, then discuss it with your AI coach. Strategic topics and live modules stay with the person.
For trainers and consultancies, this fills the time between their own sessions. Participants practice, and the trainer stays the trainer.
Can I use it with my company?
Yes. In the company profile you store your offer, products, and context so the scenarios match. Individual conversations can be grouped into learning paths. You invite people by CSV. Reporting is aggregated: you see the group's activity and progress, not the individual conversation.
By default, only the person who ran the conversation sees the transcript. For larger teams you book a demo and discuss the starter program.
What about data privacy?
Your conversations are private. We meet GDPR requirements. Hosted in Germany. Conversation content is not used to train AI models.
You can use Careertrainer.ai without anyone, including your employer, finding out which conversations you practice. By default, only the person who ran the conversation sees the transcript.
This is especially important for employees who train at home because they do not want to practice in front of colleagues at the office.
What does Careertrainer.ai cost?
You can test Careertrainer.ai for free – no credit card, no commitment. After the trial, there are flexible pricing models for individuals. The price per seat is visible upfront, with no hidden costs and no demo appointment required.
Compared to a single external coaching session (often €200–500) or a two-day seminar, you get unlimited practice at a fraction of the cost with Careertrainer.ai. And the effect lasts: because you practice regularly instead of attending a workshop once a year.
For teams of 2 or more, there are discounted rates you can book directly – no procurement process, no approval chain.
Can I prepare for a specific conversation?
Yes, that's exactly what Careertrainer.ai is made for. Do you have a difficult conversation tomorrow? Choose a suitable scenario, briefly describe your context, and the AI builds you a training that feels like your real situation.
Practice different approaches and find out which phrasings work and where you lose control. The feedback shows you concretely what you can change.
The training is built to run on your phone the evening before an important conversation – 15 minutes that can make the difference between a conversation that escalates and one that succeeds.