
Emily Parker
Long-tenured high performer
At your desk, the phone rings and Emily picks up with a sharp edge. You are calling because two stakeholders aligned late, and the follow-up plan landed without her sign-off. She does not treat your direction as final, and she keeps referencing the old approval steps from her lane.
What you'll practise
- Name the observed pattern
- Clarify your decision mandate
- Agree one next action
„So who exactly decides this now, because it sure isn't me.”
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