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Step-by-Step Guide for Mediation Conversations

As a leader, you need to conduct many Mediation Conversations and need a standardized approach - that's what our guides and our guide generator are for. Optimize your preparation and conduct structured, goal-oriented conversations.

Structured Conversation Management:
The Mediation Conversations Phases

This guide shows you the proven phases for successful Mediation Conversations. Each phase is equipped with practical tips, example sentences and concrete recommendations for action.

Gesprächsleitfaden

Strukturierte Gesprächsführung

für Mediation Conversations
Professionelle Methode

Phase 1: Creating a Positive Atmosphere

Duration: 5-10 minutes

Begin the conversation with a friendly greeting and create a relaxed environment. Show genuine interest in the person and their feelings.

Practical Tips:

  • Ask open-ended questions to break the ice.

Phase 2: Situation Analysis & Understanding

Duration: 15-20 minutes

Collaboratively analyze the current situation and engage in active listening. Ask questions to gain a clear picture of the circumstances.

Practical Tips:

  • Ask specific questions to avoid misunderstandings.

Phase 3: Focusing on Strengths & Potential

Duration: 10-15 minutes

Collaboratively identify strengths and potential. Encourage the employee to reflect on their skills and achievements.

Practical Tips:

  • Praise specific achievements to foster motivation.

Phase 4: Planning Support Measures

Duration: 15-20 minutes

Collaboratively develop concrete steps to improve the situation. Discuss how you, as a leader, can provide support.

Practical Tips:

  • Formulate clear and realistic goals.

Phase 5: Motivation & Positive Outlook

Duration: 10-15 minutes

Conclude the conversation with a positive outlook and encourage the employee to remain optimistic. Emphasize the progress made and the opportunities ahead.

Practical Tips:

  • Create a positive perspective for the future.

With this guide, you are optimally prepared to successfully conduct Mediation Conversations. Use the practical tips and example formulations for your specific situation.

Leitfäden-Generator für Mediation Conversations

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Leitfäden für Mediation Conversations

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