Just-in-Time conversation preparation means that you simulate an upcoming conversation shortly beforehand with AI—not as general training, but as targeted preparation for a real meeting. You describe the situation and the type of employee, and our AI simulates the likely response of your counterpart. In just 15 minutes, you can test various conversation strategies and enter the actual meeting with a concrete plan. This preparation is particularly beneficial for challenging discussions, such as criticism, conflict, or termination, as it reduces stress and helps prevent common mistakes.

Difficult employee conversations require more mental energy than operational tasks due to their uncertain outcomes. Leaders often don't know how an employee will respond: Will they become emotional? Will they resist? Will they remain silent? This uncertainty leads to procrastination, turning small issues into major crises. With an AI simulation, you can eliminate this unpredictability: you can experience potential reactions in advance and develop strategies accordingly. This lowers the barriers and makes challenging conversations more manageable.

You select the type of conversation (e.g., feedback discussion, conflict resolution) and briefly describe the situation: What is the problem? How is the employee behaving? Our AI then creates a suitable character with realistic response patterns. You initiate the conversation via audio – just like a real phone call or meeting. The AI dynamically responds to your leadership style: empathetic, evasive, or confrontational. After the conversation, you receive feedback with specific improvement suggestions. You can repeat the conversation as many times as needed until you feel confident.

Our AI does not simulate individual people but rather personality types and typical response patterns. If you describe an employee as sensitive to criticism, the AI will respond defensively or emotionally. This is not a prediction but a realistic training scenario. The value lies not in knowing the exact reaction but in exploring various conversation paths and being prepared for different responses. 87% of leaders report that our training feels like real conversations.

In mental rehearsals, you conduct both sides of the conversation yourself—you only hear your own voice. In the AI simulation, a counterpart responds, and you do not have control over their reactions. You must react to unexpected responses, manage emotions, and make decisions in real-time. Notes can aid in structuring your thoughts, but they do not help with execution under pressure. The AI preparation specifically trains this skill: saying the right thing in the moment, even when the employee reacts differently than expected.

A session lasts 10-15 minutes, including feedback—perfect for a slot the evening before, in the morning before the meeting, or between two meetings. If you want to practice the conversation multiple times, allocate 30-45 minutes. Most executives need 2-3 runs to feel confident. This is significantly more efficient than hours of pondering or sleepless nights before the meeting.

AI preparation is suitable for any conversation where the outcome is emotionally charged or uncertain. It is particularly useful for performance-related criticism discussions, conflict conversations between team members, termination meetings, salary negotiations involving rejections, feedback sessions addressing challenging behaviors such as tardiness or resistance, and return-to-work discussions after illness or parental leave. In general, the more you fear the conversation, the more helpful the preparation will be.

No. You describe the situation and the personality type—not your actual employee. No real names, personal data, or sensitive information are processed. All training scenarios are based on fictional characters. The transcripts are encrypted and stored on German servers, automatically deleted after 30 days. This allows you to safely train on sensitive leadership topics such as terminations or performance issues.

Yes, and that is exactly what we recommend. The same feedback can evoke tears from a sensitive employee and resistance from a dominant one. By role-playing different personality types in various situations, you develop a repertoire of strategies. You learn when to be more direct and when to show greater empathy. This flexibility distinguishes a mediocre leader from a great one.

Yes, Just-in-Time conversation preparation is included in all licenses. Every leader can conduct unlimited preparation sessions—whether for tomorrow, next week, or spontaneously before a meeting. There are no additional costs per use. For companies, this means: you invest once in the license, and your leaders can prepare for any challenging conversation that arises.