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Employee has an authority issue.

Establish authority that is widely accepted.

Employee has authority issues – Establishing respect without a power struggle.

Do you know the feeling? An experienced employee questions your decisions and openly shows a lack of respect for you. You want to assert your authority without entering into a destructive power struggle. Here, you will learn how to respond confidently and assertively.

Why Some Employees Do Not Acknowledge Authority

You give a clear directive and receive a dismissive glance in return. "We've tried that before," comes the response, accompanied by a reference to their own experience. You feel your authority being publicly challenged – and the entire team is watching.

Such situations are particularly challenging when dealing with long-tenured employees who see themselves as experts. They often have a strong opinion about who "deserves" to lead them. Younger or less experienced leaders must prove themselves in their eyes.

These employees respect hierarchy only when it appears logical. They are direct, competent, and accustomed to having their opinions valued. The issue is that their lack of respect is not born out of malice, but rather from genuine doubts about your authority to make decisions.

The key is not to convince them that you are nice – but that you are competent. They need factual arguments and clear boundaries, not emotional appeals.

Here’s how the conversation might go.

Two different approaches to the same authority issue.

The typical mistake

You address Michael about his disrespectful behavior in the meeting.

You

Michael, I've noticed that you often question my decisions. This undermines my position within the team.

M

With all due respect, you are not familiar with this area. I have already done this while you were still studying.

You

I understand that you have a lot of experience, but I am the leader here and expect respect.

M

Respect must be earned. I work directly with management and know how to do it right.

Michael feels validated in knowing that you are uncertain and lack true authority.

A better approach.

You address Michael directly and factually about the issue.

You

Michael, your expertise is valuable, but your approach to questioning decisions is hindering team efficiency. This needs to change.

M

Do you have any experience in this field? That's not how it works in practice.

You

I understand your concerns. Let's discuss your objections after the meeting. In the team, you can either support the decision or clearly articulate what is lacking.

M

That's a fair point. However, I want to be heard when I have concerns.

Michael recognizes clear boundaries and a structured path for his expertise.

Michael Berger

Michael Berger

ESTJ – "The Traditionalist"

38 yearsTeam Lead

Michael is competent, direct, and used to his opinion mattering. He only respects leaders who, in his opinion, deserve to be above him – and those are few. With younger or non-specialist supervisors, he openly shows his contempt.

Typical phrases: "With respect, but you don't know this area.", "I was doing this when you were still in college."

💡 This personality type frequently causes the leadership problem "Employee has an authority issue.".

Learn more about the ESTJ type

In discussions with authority-critical employees.

These strategies help you establish respect without engaging in power struggles.

Recommended Strategies

Proven approaches for effective leadership

Demonstrate competence, don't just claim it.

Demonstrate through concrete examples and expertise that you deserve the position.

Communicate a clear hierarchy.

Clearly define your role and responsibilities without feeling the need to justify them.

Leverage his expertise strategically.

Assign him important tasks and demonstrate that you value his experience.

Clearly articulate consequences.

Explain objectively what will happen in the event of further disrespectful behavior.

Conduct discussions in a structured manner.

Provide a solid framework for objections, but not in every situation.

Pitfalls to Avoid

Common pitfalls and how to avoid them

To ask for respect or beg for it.

This confirms his assumption that you are weak and insecure.

Justifying your position.

Justifications signal uncertainty and invite further attacks.

Downplaying his experience.

This only makes him more resistant and reinforces his sense of injustice.

Become emotional or personal.

He uses emotional reactions as evidence of your inability.

Avoid confrontation entirely.

Silence is perceived as weakness and encourages further disrespectful behavior.

Practice authority conversations and other challenging situations in our AI role-plays. Make mistakes here, not in the real meeting.

Frequently Asked Questions About This Leadership Challenge

Other leaders are asking themselves the same question.

How can I identify if my employee has an ESTJ personality type?
ESTJ employees are direct and competent, with a clear understanding of hierarchy. They respect authority only when it is perceived as logical and deserved. They express their opinions openly, often referencing their experience, and show little hesitation in criticizing decisions they believe to be incorrect.
Why does my employee constantly challenge my authority – is this intentional?
ESTJ personalities respect hierarchy only when it appears logical and earned, not out of malice or personal dislike. They are accustomed to having their opinions valued and question decisions objectively, even if it may come across to you as a personal attack.
How do I prepare for a conversation with an authority-challenging employee?
Gather specific examples of the problematic behavior and prepare factual arguments to support your authority. Schedule the conversation for a calm moment without an audience, as public confrontations can escalate the situation.
How can I best initiate the conversation without my employee shutting down immediately?
Start by acknowledging their expertise and experience before addressing the problematic behavior. Frame it as an objective observation rather than a personal accusation. For example: "I've noticed that you have publicly questioned my decisions in the recent meetings."
What should I do if my employee continues to argue during the conversation and questions my authority?
Stay objective and calmly explain the consequences of his behavior for the team and the work atmosphere. Emphasize that this is not about his professional competence, but rather about the manner of communication and respect for decision-making processes.
What happens after the conversation – what should I keep in mind?
Monitor the behavior closely over the next few weeks and provide positive feedback when he acts constructively. Schedule a follow-up appointment for reflection and document both the conversation and any behavioral changes in case further action is needed.
Does such a conversation actually help, or does it only make things worse?
ESTJ personalities value clear communication and direct feedback, even if they initially respond defensively. The conversation demonstrates leadership strength and provides the employee with the opportunity to reflect on and adjust their behavior, ultimately enhancing the working relationship in the long run.
When is a conversation no longer sufficient – when should I involve HR?
Engage HR if the employee continues to undermine your authority publicly after the conversation or incites other team members against you. Professional support is also necessary in cases of repeated disrespectful remarks or when the behavior significantly disrupts team dynamics.
How does AI training for challenging employee conversations work?
You select a specific scenario and engage in a simulated conversation with an AI that realistically emulates the employee type. The AI responds authentically to your dialogue and subsequently provides detailed feedback on your performance and alternative phrasing options.
Is an AI role-play truly comparable to a real employee conversation?
The AI can realistically simulate the typical response patterns and arguments of an ESTJ employee, allowing you to practice various conversation scenarios risk-free. While real conversations remain unpredictable, this practice provides you with confidence and proven phrases for when it matters.
How much time should I allocate for training?
A single role play lasts about 5-10 minutes, with an additional 5 minutes for feedback. For thorough preparation, you should allocate 20-30 minutes to practice different conversation scenarios and reflect on the feedback.
Where can I find more information about the ESTJ personality type as a leader?
On our dedicated ESTJ page at /fuehrung/mbti/estj/, you will find detailed information about the strengths, challenges, and proven leadership approaches for this personality type. You will also receive practical tips for daily collaboration and motivation of ESTJ employees.