Feature · Data Protection & GDPR
Experience live role-play training hosted in Germany, ensuring no recorded voice data is stored and no model training utilizes your information.
When training for sensitive leadership, sales, or customer service conversations, it's crucial to know where your data goes. Careertrainer.ai processes live audio in real-time without storing voice recordings; only the transcript is retained for feedback. Our platform is hosted in Germany, ensuring that your content is not used for training AI models, and companies only access aggregated data. We provide a data processing agreement, technical and organizational measures (TOM), a processing directory, and a list of subprocessors for your data protection, IT, and works council needs.
In brief
Careertrainer.ai hosts its platform in Germany, ensuring that no voice recordings are stored and that training content is not used to train AI models. Only transcripts are retained for evaluation, and companies receive only aggregated data rather than individual conversations. For compliance, we provide a data processing agreement, technical and organizational measures, a processing directory, and a list of subprocessors; there is no emotion or voice analysis involved.
Updated: September 2026 · Careertrainer.ai
At a glance
What's inside
Our platform and training data are hosted in Germany, ensuring compliance and clarity rather than relying on a complex global infrastructure.
You can easily access our subprocessor list, which transparently outlines the AI services used for conversation and analysis, streamlining your internal data protection and IT audits.
The conversation audio is processed solely for live interaction and is not recorded.
Only the transcript is retained for evaluation purposes. This means there is no audio archive created, even for sensitive discussions.
Inputs, transcripts, and scenario content are not used to train AI models.
Your unique conversation strategies, product language, and confidential objections will not contribute to external model improvements. The platform remains your training tool, not a data source for third parties.
Transcripts and individual scores are only visible to the trainee by default.
Companies can access aggregated skill development data at the group level. Only the individual can share their results.
Careertrainer.ai prioritizes transparency in line with the EU AI Act, intentionally avoiding emotion and biometric analysis, as well as automated decision-making about individuals.
We assess conversation skills based on transcripts rather than using voice as a biometric identifier.
For internal audits, we provide the standard data protection documentation: Data Processing Agreement, Technical and Organizational Measures (TOM), Record of Processing Activities, and a list of subprocessors.
This allows data protection officers, IT security teams, and works councils to formally assess compliance.
For data protection officers and IT security professionals who need to evaluate AI tools before implementation.
For employee representatives who want to ensure that training remains a tool for development rather than a means of behavior control.
For HR and talent development teams looking to practice sensitive leadership, sales, or customer service conversations.
For regulated industries such as banking, insurance, or healthcare.
A great fit if you need approval from data protection, IT security, or employee representatives before implementation.
Ideal for training sensitive HR, leadership, or sales conversations.
A great fit for companies that require EU data hosting and clear subprocessors.
Not a suitable option if you require an on-premise or self-hosted installation.
Not the right choice if you're looking for performance monitoring based on individual training conversations.
Not a suitable option if you need to record and analyze real customer conversations.
Practice, not courses. Careertrainer.ai trains conversations. E-learning and courses are the better choice for transferring knowledge.
Simple, so people use it. Ready in minutes, in the browser, without an IT project. Sessions of 5–15 minutes fit into any working day.
Leading language models, not an in-house model. Careertrainer.ai integrates leading models from external providers and switches when a better one becomes available. The subprocessors list shows which providers are used.
The Data Protection Officer reviews the pilot agreement, technical and organizational measures, and the list of subprocessors.
The works council approves the implementation because individual conversations remain confidential and are not visible to supervisors.
Leaders practice termination conversations without any audio recordings being created.
A sales team can store product arguments that should not be incorporated into external AI models.
Yes, Careertrainer.ai is designed for GDPR-compliant use in organizations: hosting in Germany, no stored voice recordings, no model training with your data, and complete documentation for your review.
With AI tools that feature voice capabilities, it's understandable to be concerned about where audio recordings or sensitive content might end up. That's why data protection is built into the architecture of Careertrainer.ai, not just mentioned in the fine print.
Live audio is processed in real-time and not stored; only the transcript remains for evaluation. Individual conversations are visible only to the trainee by default, while companies can access aggregated data. We provide a data processing agreement, technical and organizational measures (TOM), a processing directory, and a list of subprocessors, ensuring your data protection review is based on documentation rather than assumptions.
Request the documentation before starting the pilot and have it reviewed alongside the professional evaluation—this can save you weeks.
Conversations are not recorded; only the transcript of the dialogue is saved for evaluation purposes.
This is crucial when practicing sensitive situations—such as layoffs, giving feedback, or handling difficult customers. An audio archive of such conversations would pose unnecessary risks.
The audio is processed in real-time, allowing you to engage live with the AI persona. After the session, only the text remains, which a second AI uses to assess your conversation and highlight key quotes. Typically, only the trainee sees the transcript; leaders and HR receive aggregated insights without individual records.
If you want to be extra cautious, you can anonymize individuals and companies in your scenarios—this won't affect the training experience.
No, your inputs, transcripts, and scenario content are not used to train AI models.
For businesses, this is often more critical than the hosting question. Scenarios contain product arguments, typical customer objections, and internal conversation standards that should not be incorporated into external models.
Careertrainer.ai employs AI models to facilitate and analyze conversations. Your data is solely used for your training and is not shared for model improvement or marketing purposes. You can review the list of integrated service providers in the subprocessors list before using the platform.
When evaluating any AI training tool, be sure to explicitly inquire about model training—this aspect is often not clearly defined in standard contracts.
Data protection and IT require a data processing agreement, technical and organizational measures (TOM), a record of processing activities, and an up-to-date list of subprocessors.
These documents are essential for nearly every internal approval process. Without them, a pilot project can be delayed by weeks.
The data processing agreement establishes the contractual foundation. The TOM outlines technical and organizational measures such as access protection and encryption. The record of processing activities aids in your own documentation, while the subprocessors list details which service providers—including the AI services used—are involved. We will respond in writing to any questions regarding deletion periods or the visibility of transcripts.
Send these documents simultaneously to data protection, IT security, and the works council, rather than having them reviewed sequentially.
Yes, Careertrainer.ai is designed as a training tool and is not intended for performance or behavior monitoring—this is fundamental for obtaining works council approval.
In companies with co-determination, the decision to implement the tool hinges on who can see what and whether results can be used against employees.
Individual transcripts and scores are only visible to the trainee by default. Managers and HR have access to aggregated competency development data at the group level. There are no voice recordings, emotion recognition, biometric analysis, or automated decisions made about individuals. These guidelines can be directly incorporated into a works agreement.
Involve the works council from the very first demo and show them the actual view that HR has.
Careertrainer.ai ensures transparency in AI interactions, avoiding applications categorized as high-risk under the EU AI Act.
Starting August 2026, AI systems that engage with people will be subject to transparency obligations. For businesses, it’s crucial that a training tool does not fall into high-risk areas, such as workplace emotion recognition.
AI conversation partners and coaches are clearly labeled as AI. Careertrainer.ai does not analyze emotions based on voice or behavior, collect biometric data, or make automated decisions about individuals. The evaluation focuses solely on conversation management through transcripts, providing feedback for the user in training.
Incorporate the AI labeling and the avoidance of emotion recognition into your internal AI policy to facilitate future approvals.
Aggregated reports, audit logs, and works council-compliant evaluations for AI conversation training.
Learn moreDon't type, don't click: speak freely, get interrupted, and keep talking under pressure.
Learn moreVerified feedback with quotes – evaluated by a second AI, not the one you interacted with.
Learn moreSort your conversation before practicing and discuss it afterwards.
Learn moreThree conversations per month free; from €14.99 per month individually; from €29.99 per seat for teams of up to 12.
Concrete training and leadership situations with Careertrainer.ai.
Train leadership skills at scale with AI-powered conversation simulations. Practice difficult conversations, get instant feedback, and track competency development with data-driven insights.
When an employee conversation turns, there are only seconds to react well. In Careertrainer managers practice escalating conversations in advance, with an AI counterpart who gets loud, hurt or dismissive. Repeatable as often as needed, with an evaluation of what calmed things down and what didn't.
The contract is clear, the supplier isn't. Careertrainer lets your procurement team practice enforcing contractual obligations in cases of delay or defects without damaging the relationship. With an AI supplier who downplays and delays.
