Data Protection & GDPR Compliance
AI role-playing games made in Germany. Hosted in the EU. 100% GDPR compliant.
Conversation training involving sensitive data demands the highest security standards—whether for sales discussions, customer service simulations, or leadership training. Careertrainer is designed from the ground up to meet German and European data protection requirements.
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Sarah Weber
Safety at all levels
From data processing to storage: Every aspect is designed with data protection in mind – for all types of training.
EU hosting without third-country transfer
All data is processed and stored exclusively on servers within the European Union. There is no transfer to third countries, even for AI processing. This applies to sales training as well as sensitive leadership discussions or customer data in service training.
Server locations exclusively in the EU.
No data transfer to the USA or other third countries.
German data centers with ISO 27001 certification
Complete control over data storage location
Anonymized processing
Training conversations are anonymized for AI evaluation. The AI does not see any personal data—only the content of the conversation. Whether you are practicing sales techniques, role-playing customer service scenarios, or training employee discussions: no conclusions can be drawn about individual persons.
Automatic anonymization before AI processing
Separation of user data and conversation content
No storage of personal data in the AI model.
Regular audits of the anonymization processes
No disclosure to third parties
Your data belongs to you. We do not sell user data, share conversation content with third parties, or use your training data to train our own AI models—unless you explicitly give your consent. This applies to all types of training.
No sale of user data
No sharing with advertising partners.
Opt-in for model enhancement instead of opt-out.
Transparent privacy policy without hidden clauses.
Enterprise data protection options
For enterprise customers, we offer enhanced data protection features: Dedicated Tenancy for complete data separation, Custom Retention Policies for deletion timelines tailored to your specifications, and integration with your Identity Management. This is particularly relevant for regulated industries such as healthcare, finance, or pharmaceuticals.
Dedicated Tenancy: Your data isolated from other customers.
Custom Retention: Deletion periods according to your compliance requirements.
SSO Integration: Central User Management
Audit Logs: Complete traceability of all access.
Practice with realistic personalities
Every employee is different – and reacts differently to feedback. Our AI characters are based on the Myers-Briggs model and simulate realistic conversation dynamics: from the insecure junior employee to the critical senior developer.
Lade Charaktere...
Prepared for everything
Practice with introverted, extroverted, defensive, or emotional characters – just like your real employees.→ No surprises in real conversations
Real reactions
The AI becomes emotional, blocks, or opens up – depending on how you conduct the conversation.→ Learn to respond to different reactions
Safe practice space
Test different approaches without consequences. Find out what works – before it matters.→ Making mistakes is allowed
The right solution for your organization
Choose the plan that perfectly aligns with your business objectives and team size.
Free
Perfect for trying out and getting to know the platform.
- 3 training conversations total
- Access to free scenarios
- Basic feedback after conversations
Basic
Ideal for occasional preparation for important conversations.
- 15 conversations per month
- Access to all standard scenarios
- Detailed performance evaluation
- Progress tracking
- Email support
Pro
For regular training and continuous improvement.
- 40 conversations per month
- Access to all scenarios
- Detailed performance evaluation
- Progress tracking over time
- Personalized learning recommendations
- Priority support
Unlimited
For power users and small teams with intensive training needs.
- Unlimited conversations
- Access to all scenarios
- Detailed performance evaluation
- Progress tracking over time
- Personalized learning recommendations
- Create your own scenarios
- Priority support
For Teams & Organizations
Tailored solutions for your entire organization. Develop leaders according to your company guidelines.
Book personal demo- Everything from the Unlimited plan, plus:
- Customizable company policies and leadership guidelines
- Company-specific scenario development
- HR analytics dashboard
- Dedicated account manager
- Single Sign-On (SSO) integration
- Volume discounts for teams
Frequently Asked Questions
Is Careertrainer GDPR-compliant and where is the data stored?
Yes, Careertrainer is fully compliant with GDPR. All data is processed and stored exclusively within the European Union—in German data centers with ISO 27001 certification. There is no data transfer to the USA or other third countries, even for AI processing. This applies to all training types: sales, customer service, leadership, and interviews.
Are conversation contents stored, and who has access to them?
Conversation transcripts are stored to provide you with feedback and development analyses. Access is strictly regulated: only you can view your complete transcripts. Supervisors and HR only see aggregated metrics, not individual conversation content. For AI evaluation, the data is anonymized. You can request the deletion of your conversation data at any time.
Does Careertrainer use my training conversations to train its own AI?
No, not without your explicit consent. In standard mode, your conversations are used solely for your personal feedback. If you wish to support the development of our AI, you can opt-in for anonymized data usage. You can revoke this decision at any time. For enterprise customers, there is an option to disable this company-wide.
What data protection certifications does Careertrainer have?
Our infrastructure is hosted in data centers certified to ISO 27001 – the international standard for information security management systems. We conduct regular penetration tests and have our data protection processes audited by external reviewers. For enterprise customers, we provide audit reports and compliance documentation upon request.
Is Careertrainer suitable for regulated industries such as Healthcare or Finance?
Yes, in the Enterprise package, we offer features for regulated industries: Dedicated Tenancy for complete data isolation, granular access controls, comprehensive audit logs, and Custom Retention Policies. For healthcare customers, we can implement additional compliance requirements. Speak with your Account Manager about the specific needs of your industry.
Other features from Careertrainer.ai
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Emotional speech synthesis
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Scalable leadership development for HR and talent development.
Develop your leaders efficiently and consistently through AI role-playing. With Team Analytics, you can monitor training progress, skill gaps, and ROI—complete with company-wide reporting.
HR Analytics Dashboard
Keep track of all training programs – leadership development, sales training, customer service training, and more. Data-driven decisions for measurable employee development.
AI Coach
No waiting for coaching appointments. No hesitation about asking seemingly silly questions. Simply jot down what’s on your mind—whether it’s a challenging employee conversation, a complex sales deal, or an escalated customer issue. The AI Coach analyzes your situation, understands your strengths and weaknesses from previous training, and provides you with immediately actionable recommendations. Like an experienced coach, but always available.
Analyze and enhance leadership conversations with AI.
Your leaders receive a detailed analysis of their conversation skills after each AI role-play. The AI evaluates scenario-specific objectives and general leadership competencies, providing concrete improvement suggestions and measurable scores. HR teams monitor training progress across the organization through analytics dashboards.
Communication training with artificial intelligence
Enhance your communication skills through AI role-playing. Practice challenging conversations with realistic AI characters—whether it's leadership discussions, sales calls, support scenarios, or job interviews. No scheduling required, with instant feedback and measurable results. Suitable for individuals and teams.
