AI Conversation Evaluation
Objective feedback after each training conversation.
Receive a detailed AI analysis immediately after each conversation, complete with specific scores and improvement suggestions—whether it's a leadership discussion, sales training, customer service simulation, or job interview.
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Thomas Weber
Head of IT
AI Conversation Evaluation
Practice scenario
Practice a realistic conversation with our AI employee. Improve your conversation skills in a safe environment.
This is how automatic conversation analysis works.
Every training conversation is analyzed by our AI and evaluated based on scientifically grounded criteria, tailored to the specific training type.
Scenario-specific target assessment
Every scenario has unique objectives – a feedback conversation requires different skills than a sales pitch or a job interview. Our AI evaluates how well you have achieved the specific goals of each training type. You will not only see your score but also specific excerpts from your conversation as evidence.
Leadership Training: Employee Conversations, Feedback, Conflict Resolution
Sales Training: Needs Analysis, Objection Handling, Closing
Customer service: Complaint management, solution orientation
Job interviews: self-presentation, demonstration of competence
Training type-specific competencies
Depending on the type of training, different core competencies are assessed. In leadership conversations, empathy and conversation management are key; in sales, needs analysis and benefit argumentation are crucial; and in customer service, de-escalation and solution orientation are essential. The evaluation adapts automatically.
Leadership: Active listening, empathy, conversation management, solution orientation, communication clarity
Sales: Needs analysis, value proposition, objection handling, closing techniques, relationship building
Customer Service: Problem Understanding, De-escalation, Service Orientation, Reliability
Interview: Self-presentation, showcasing competence, authenticity, questioning skills
Instant feedback without waiting time
Immediately after completing your training conversation, the AI analysis begins. Within seconds, you receive your comprehensive feedback—no waiting for a trainer, no scheduling appointments. This applies to all types of training: from employee discussions to cold calling training.
Evaluation starts automatically after the conversation ends.
Results available in under 30 seconds.
Overall score on a scale from 0 to 10
Detailed view with all individual criteria
Pro tips for every statement
The best part about feedback: You not only learn what you could improve, but you also see exactly how an experienced coach would have framed the situation—whether in a leadership context, sales conversation, or customer interaction. For selected positions, the AI generates professional alternatives with explanations.
Original quote from your conversation
Professional alternative: This is how an expert would phrase it.
Explanation of why the alternative is more effective.
Assignment to the affected competence
Practice with realistic personalities
Every employee is different – and reacts differently to feedback. Our characters are built on scientifically validated personality models and simulate realistic conversation dynamics: from the insecure junior employee to the critical senior developer.
Every character reacts differently
Cem Yildirim
The defensive veteran expert
Consulting
23 years of experience. Perceives criticism as an attack on competence. Opens up when expertise is genuinely valued.
Timo Lindner
The charming facade carrier
Corporate Management
Charming, clever, talks his way out of everything. Beneath the facade: growing exhaustion and inability to ask for help.
Karl-Friedrich Moser
The time-pressed executive
IT & Compliance
15 minutes max – only wants cost of non-compliance vs. cost of the solution. No technical details.
Tobias Kern
The frustrated existing customer
After-Sales & Service
System hasn't worked for 3 weeks – threatens legal action. Doesn't want apologies, wants a solution with a date.
Choose your plan
Every plan gives you access to leadership and sales training – the difference is volume and feature set.
Free
Start immediately – no credit card. 3 real role-plays for leadership or sales.
- 3 training conversations (no expiry)
- Leadership & sales scenarios to try
- Detailed AI feedback after each conversation
Basic
For regular leadership and sales training – flexible, no scheduling needed.
- 15 conversations per month
- All standard scenarios: leadership & sales
- AI Role-play Generator – create your own scenarios
- Detailed performance evaluation with score
- Progress tracking
- Email support
Pro
The most popular choice for ambitious leaders and sales professionals.
- 40 conversations per month
- All premium scenarios: leadership & sales
- AI Role-play Generator – create your own scenarios
- Detailed performance evaluation with score
- Progress tracking over time
- Personalized learning recommendations
- Priority support
Unlimited
No quota, no waiting – train as often as you want, whenever you want.
- Unlimited conversations
- All premium scenarios: leadership & sales
- AI Role-play Generator – create your own scenarios
- Detailed performance evaluation with score
- Progress tracking over time
- Personalized learning recommendations
- Priority support
Team
Everything from Pro, plus:
- Central user management
- HR analytics dashboard
- Learning path assignments for employees
- Skill gap analysis at team level
- Progress tracking across all users
- Export (CSV/PDF) for reporting
- Email and chat support
Enterprise
Everything from Team, plus:
- Custom scenarios with company context
- AI customization to company guidelines
- Single Sign-On (SSO)
- Dedicated account manager
- White-label option
- API access
- Individual contract terms
Pricing depends on team size and contract duration. In the demo, we'll discuss your needs and create a custom offer.
For HR software providers, learning platforms, staffing agencies and companies that want to integrate Careertrainer.ai into their own infrastructure. No flat fee – you only pay for what your users actually train.
View all pricing & partner optionsStill have questions? We're happy to advise you.
Contact UsFrequently Asked Questions
Which training types are supported by the AI evaluation?
The evaluation supports four main areas: leadership training for all types of employee conversations such as feedback, criticism, development, and conflict resolution. Sales training for cold calling, initial conversations, needs analysis, objection handling, and price negotiation. Customer service training for complaint management, problem-solving, and service quality. And interview training for self-presentation, competency demonstration, and salary negotiation. Each type of training has its own evaluation criteria that are applied automatically.
How do the evaluation criteria differ between the training types?
Every training type has specific core competencies that are assessed. In leadership training, these include active listening, empathy, conversation management, solution orientation, and communication clarity. In sales training, the focus is on needs analysis, benefit argumentation, objection handling, closing techniques, and relationship building. In customer service, key competencies are problem understanding, de-escalation, service orientation, and reliability. During job interviews, the AI evaluates self-presentation, competency demonstration, authenticity, and questioning skills.
How objective is the AI assessment of my conversations?
The AI assessment is based on a scientifically grounded criteria catalog with clearly defined evaluation standards. Unlike human trainers, there are no fluctuations in daily performance or personal preferences. Each conversation is evaluated according to identical criteria: 70% is derived from achieving scenario-specific goals, and 30% from training-type specific core competencies. The AI uses specific excerpts from your conversation as evidence, allowing you to understand the assessment.
How quickly will I receive my feedback after a training conversation?
The evaluation starts automatically as soon as you finish the conversation. Within 20 to 30 seconds, your complete assessment will be available. You will immediately see your overall score, the ratings for all individual criteria, and specific improvement suggestions. There is no waiting for a trainer, no scheduling appointments, and no delay between practice and reflection. This applies equally to all types of training.
What are professional tips and how do they specifically help me?
Pro tips provide specific phrasing alternatives for selected points in your conversation. The AI identifies statements with improvement potential and demonstrates how an experienced coach would have articulated the situation—tailored to your training style. In sales, you’ll see better objection handling; in leadership conversations, more empathetic phrasing; and in customer service, more solution-oriented approaches. Instead of abstract evaluations, you receive concrete alternatives to implement.
Can I customize the evaluation criteria to align with our company standards?
Yes, in the Enterprise package, you can tailor the evaluation to your specific standards. Define your own assessment criteria for your sales process, leadership guidelines, or service standards. For example, you can specify that certain questioning techniques should be used in sales conversations or that customer service calls should follow your complaint management process. Speak with your Account Manager about customization options.
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AI Role-Playing for Sales
Practice cold calling, objection handling, and closing conversations as often as you like—with AI characters that behave like real customers. No scripts, no audience, no risk. Just you, your conversation partner, and immediate feedback afterward.
Data Protection & GDPR Compliance
Conversation training involving sensitive data demands the highest security standards—whether for sales discussions, customer service simulations, or leadership training. Careertrainer is designed from the ground up to meet German and European data protection requirements.
Emotional speech synthesis
Don't just hear words, but emotions. Our AI characters speak with varying pace, volume, and emotional nuance—whether it's a skeptical buyer, an angry customer, or an uncertain employee.
