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Step-by-Step Guide for Feedback Conversations

As a leader, you need to conduct many Feedback Conversations and need a standardized approach - that's what our guides are for. Optimize your preparation and conduct structured, goal-oriented conversations.

Structured Conversation Management:
The Feedback Conversations Phases

This guide shows you the proven phases for successful Feedback Conversations. Each phase is equipped with practical tips, example sentences and concrete recommendations for action.

Gesprächsleitfaden

Strukturierte Gesprächsführung

für Feedback Conversations
Professionelle Methode

Phase 1: Structured Introduction

Duration: 5-10 minutes

Begin the conversation with a clear agenda and a positive greeting. Ensure that the employee feels comfortable and is ready to speak openly.

Practical Tips:

  • Clearly and transparently explain the purpose of the conversation.

Phase 2: Performance Review & Evaluation

Duration: 20-25 minutes

Provide objective feedback on the employee's performance. Use specific data and examples to illustrate your points clearly.

Practical Tips:

  • Utilize concrete numbers and facts to support your evaluation.

Phase 3: Strengths-Weaknesses Analysis

Duration: 15-20 minutes

Collaborate with the employee to analyze their strengths and weaknesses. Emphasize how learning can be derived from weaknesses.

Practical Tips:

  • Focus on specific examples of strengths and weaknesses.

Phase 4: Goal Setting & Development

Duration: 15-20 minutes

Collaborate with the employee to establish clear objectives for the future and discuss development measures.

Practical Tips:

  • Formulate SMART goals (specific, measurable, achievable, relevant, time-bound).

Phase 5: Documentation & Outlook

Duration: 5-10 minutes

Document the discussed points and agreed-upon goals. Provide an outlook for the next feedback conversation.

Practical Tips:

  • Summarize the key points of the conversation.

With this guide, you are optimally prepared to successfully conduct Feedback Conversations. Use the practical tips and example formulations for your specific situation.