Support & Help
We're here to help you. Find answers to frequently asked questions or contact our support team directly.
Send Support Request
Need help?
Our support team is happy to assist you. We usually respond within 24 hours.
How can we help you?
- Technical issues or usage questions
- Billing and account questions
- Feature requests and suggestions
Frequently Asked Questions
How can I reset my password?
Go to the login page and click on "Forgot password". You will then receive an email with a link to reset your password.
How can I cancel my subscription?
You can cancel your subscription at any time in your account settings. The cancellation will take effect at the end of the current billing period.
Which browsers are supported?
Careertrainer.ai works best with Chrome, Firefox, Safari and Edge in their latest versions. We recommend updating your browser regularly.
How secure is my data?
We take data protection very seriously. All data is encrypted during transmission and storage. We are GDPR compliant and only use secure, certified servers.
